HR's most persistent problems โ poor hiring decisions, culture drift, disengaged teams, broken processes โ are not data problems. They are design problems. This masterclass is about learning to see them that way.
The most consequential failures in organisations โ bad hires, culture collapse, disengagement, broken onboarding โ are not failures of data or intent. They are failures of design. Processes built without empathy. Policies written for the exception, not the rule.
Design Thinking asks HR to do something radical: start with the human, not the policy. To prototype before implementing. To test before scaling. To treat every people challenge as a design problem waiting for a better solution.
This masterclass โ led by Aravind Warrier, one of India's most thoughtful People & Culture leaders โ is a rigorous, one-day exploration of what Design Thinking actually means in the context of HR practice. Not the buzzword. The method.
People Express masterclasses are built around a simple belief: the best learning happens in rooms where everyone at the table has skin in the game.
The day is structured, substantive, and demanding. The evening is unstructured โ deliberately so. Dinner and cocktails follow the session. 100 of India's most experienced HR professionals in a room together โ the kind of conversation that doesn't happen at conferences.
Aravind Warrier is one of India's most thoughtful practitioners at the intersection of people strategy and organisational design. In his current role leading People & Culture at Volvo Group India, he shapes the human experience across one of the world's most respected engineering organisations โ a context that demands both rigour and deep empathy.
With a career spanning multiple industries and scales, Aravind has developed a distinctive point of view on how HR must evolve: from a function that administers people to one that designs the conditions for people to do their best work.
At this masterclass, he brings not frameworks borrowed from design schools, but hard-won experience from the factory floor, the boardroom, and everywhere in between.
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